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GENERAL TERMS AND CONDITIONS OF SALES
The present general conditions of sale apply to all orders placed on the Internet site http://www.autourduhijab.com
Section 1 : Identification of the seller
Status : EURL
Company: AROUND THE TRADE
Headquarters : 8 rue Hoche 38000 Grenoble
Siret : 532 699 634 00012
Such: +33 (0) 954 34 65 91
Article 2 : Object the present general Conditions of sale
The present conditions of sale aim at defining the contractual relations between the seller and the buyer and the conditions applicable to any purchase made through the merchant site AutourduHijab.comthat the buyer either professional or consumer. The acquisition of property through this site implies acceptance without reservation by the purchaser of these conditions of sale, accessible at any time online, on the website. These conditions of sale will prevail on all other general or particular conditions not expressly approved by the seller. The seller reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force at the time of the order by the buyer.
Article 3 : Law
Orders are subject to French law. In case of dispute, the customer will address by priority the company to obtain an amicable solution. In defect, the Commercial Court of Grenoble is the only competent, whatever the place of delivery and method of payment accepted.
Article 4 : Duration of validity of the offers of sale
Our product offers and prices are valid until they are visible on the site, within the limit of stocks available . The products are offered with the sale until exhaustion of the stock. In case of unavailability off a product, it is stated on his listing that the item is not in stock . It is then impossible to order it.
Article 5 : Prices of products and price validity
The site reserves the right to modify its prices at any time. The products ordered are invoiced at the price in force at the time of registration of the order. The product sheets show the prices in euros all taxes included, excluding shipping costs. The shipping charges are indicated before the registration of the order by the Buyer. Only one promotional code is valid per order .
Article 6 : VAT
TVA non applicable - article 293 B of the CGI.
Article 7 : Order
The customer receives the order confirmation by email. This confirmation includes, in particular, all the elements of the order. The information provided within the purchase order are subject to automated data processing. In accordance with the law Informatique et Libertés of 6 January 1978 you have, at any time, a right of access, rectification and opposition to all of your personal data in writing, by mail and justifying your identity to AROUND THE TRADE, 8 rue Hoche-38000 Grenoble.
Article 8 : Payment
The payment is made in cash online :
By credit card via CIC fully secure, and has adopted the 3D secure system.
By Cheque : Your order will be reserved for 1 week. Beyond this period, without reception of your cheque, it will be cancelled. The articles will be sent only after receipt and validation of your check .
By bank Transfer : Your order will be reserved for 1 week. Beyond this period, without reception of your transfer, it will be cancelled. The articles will only be sent after validation of your transfer .
In 3 times without fees : This offer is valid for orders of a minimum amount of 90€. To access this offer, the customer must select the payment by cheque. It will then need to send us 3 cheques of a similar amount with the confirmation of the command received in his mail box. The first cheque being cashed immediately, with the remainder due will be divided in 2 amounts equal to pay the 2 months following. The address on the cheque must be identical to that of the delivery. We reserve the right to refuse the settlement of the order without the requested supporting documentation.
Article 9 : Shipping and delivery rates
Deliveries are made to the address indicated on the purchase order, which can only be in the agreed geographical area . The risks are the responsibility of the purchaser from the time the goods have left the seller's premises. In case of damage during transport, motivated protest must be formulated near the conveyor within three days from the delivery. The shipping time is about 3 days from the receipt of the payment. The date of delivery depends on the mode of delivery chosen by the buyer. The site can not be held responsible for delays in delivery attributable to the carrier. However, if the delivery time exceeds thirty days from the date of the order, the contract may be terminated and the buyer reimbursed. The information given by the customer is binding : in case of error on the part of the customer in the information data, the site AutourduHijab.com cannot be held responsible for delivery problems.
Modes of delivery:
Colissimo for France and the international and Letter Followed for Metropolitan France according to the weight.
Rate of shipments:
Metropolitan France : 5.99€ and free from 99€ of purchase,
Europe : Free from 169€ of purchases,
Overseas departments (Guadeloupe, Martinique, Reunion, Guyana, Mayotte, Saint-Pierre and Miquelon, Saint-Martin and Saint-Barthélemy) : 12€.
Colissimo international : port based on the destination .
In case of return of your parcel with the indication "address incomplete" or "non-existent", or if you do not retrieve your package at the post office in the allotted time, you will have to pay the return shipping charges. In any case, the refund of the order will be made with the shipping costs.
Article 10 : Contact - after-sales Service
For any information, question or claim, the customer may send an e-mail to:
Around the Trade
8, rue Hoche
We will respond to you as soon as possible.
The client can also reach us at +33 (0) 954 34 65 91
Article 11 : Satisfied or refunded
The present general conditions of sale are subject to French law. In accordance with article L. 121-20 and following of the Consumer Code, buyers, non-professional physical people, benefit from a withdrawal period of 14 days from the delivery of their order to return the product to the seller for exchange or refund without penalty, except for return shipping costs. This period runs from the receipt of goods. When the period of 14 days expires on a Saturday, a Sunday or a public holiday or been unemployed, it is extended until the first following working day. After this period, the products will be deemed compliant and accepted, and not be the subject of a claim. To exercise your right of cancellation, you must : inform Us, within 14 days of receipt of your order, with your desire to make a return, stating the order number and your full contact details. For this, you can send us an e-mail to the address boutique@AutourduHijab.com or reach us by phone at +33 (0) 954 34 65 91. The products must be returned accompanied by their invoice number, with their labels, in their original packaging and in good condition. The products returned incomplete, damaged or soiled are not included. Returns must be made within 14 days following the delivery of the order to the address : AUTOUR DU COMMERCE, 8 rue Hoche-38000 Grenoble. In order to ensure the tracking of your parcel, we recommend that you make your return by colissimo. The refund of the price of products and delivery charges will be made within 30 days of receipt of your return. Only the return costs will be your responsibility. The refund of the delivery charges will be made on the basis of the least expensive rate.
Article 12 : Confidentiality of data
The personal data provided by the customer are not diffused to third parties ; they are, except opposition express of the customer, are integrated in our customer file. The banking data are not available. The site AutourduHijab.com is declared to the CNIL under the number 1526045. In accordance with the law 78-17 of 6 January 1978, the customer has at any time a right of access and rectification. To exercise this right, simply contact the Services Customer Relations of the company.
Article 13 : Cookies
The user is informed, that during a visit to the site, a cookie may be installed automatically on its software of navigation.
A cookie is a block of data that does not identify the user but enables to record information relating to his navigation on the site in order to conduct analyses of site usage and to improve the quality of the latter.
Article 14 : Web Beacons
Some web pages may contain electronic images or " web beacons ", to count the number of visitors to the page. The information obtained via these beacons is strictly anonymous and simply gather statistics on traffic to certain pages of the site, in order to better serve the users of our site.
Article 15 : copyright and intellectual property The reproduction, even partial of images and texts of the site AutourduHijab.com is strictly prohibited under copyright and intellectual property.
Updated on April 28, 2015